Coronavirus: enhancing your service to online shoppers

Our Co-founder Joel Davis gave his expertise to Natwest’s Business Hub, exploring ways in which businesses can enhance their services to online shoppers during these unprecedented times. Joel says “Try to show your customers that you do genuinely care. You might not want to talk about the coronavirus, but if you fail to acknowledge it or bury your head in the sand, people might think you lack empathy or that you’re cold.”

Read the full article here.